Last Updated: December 18, 2025
This Privacy Policy describes how SYNCD, operated by Tubolito GmbH (“we,” “our,” or “us”) collects, uses, and shares information when you use our mobile application (the “App”) available on iOS and Android platforms.
Our App collects and uses your device’s location data to provide location-based services and features. We may collect:
You can control location permissions through your device settings at any time.
Our App accesses Bluetooth functionality on your device to:
We collect information about Bluetooth devices you connect to, including device identifiers and connection status.
We may automatically collect certain information about your device, including:
We use the collected information to:
We do not sell your personal information. We may share your information in the following circumstances:
We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
You have the right to:
Please note that disabling these permissions may limit or prevent certain App features from functioning properly.
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Our App is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the “Last Updated” date. Your continued use of the App after changes constitutes acceptance of the updated policy.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information receives adequate protection.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: office@tubolito.com
Address: Tubolito GmbH, Pottendorfer Strasse 23-25 5.0.3 1120 Vienna, Austria
Location and Bluetooth permissions are managed through iOS Settings > Privacy & Security > Location Services and Bluetooth respectively.
Location and Bluetooth permissions are managed through Android Settings > Apps > SYNCD > Permissions.
By using our App, you acknowledge that you have read and understood this Privacy Policy.
In case we ask you to submit product information about your Tubolito for quality review purposes, please send us the following two codes.
Step 1. Finding the Product Code of your Tubolito:
The product code is a 9 digit code next to the Tubolito logo on your tube.
In the example picture: 907111206
Step 2. Finding the Batch Code of your Tubolito:
The batch code is made up of 4 or 5 digits and a letter and is printed right underneath the name of your Tubolito.
In the example picture: 19465A
Thank you for your help and we hope you continue to enjoy using