Report a Problem

The highest possible quality of all our products is one of our most important concerns. All of our products are tested several times during production. Should you still have problems with a Tubolito, please fill out the following form and we will try to find a satisfactory solution.

Product Finder

ANSWER THE QUESTIONS TO FIND OUT WHICH TUBOLITO IS PERFECT FOR YOU.

How to find your Tubolito product information

We might ask you to submit product information about your Tubolito for quality review purposes. Please send us the following two codes.

Step 1. Finding the product code of your Tubolito.

The product code is a 9 digit code next to the Tubolito logo on your tube. In the example picture: 907111206

Step 2. Finding the batch code of your Tubolito.

The batch code is made up of 4 or 5 digits and a letter and is printed right underneath the name of your Tubolito. In the example picture: 19465A

Thank you for your help and we hope you continue to enjoy using Tubolito.